Terms of Service

1. What NeighborHub is

NeighborHub is a platform for neighborhoods to connect: members advertise skills and services, post needs, and coordinate cross-market requests with each other. We provide the platform; we are not a party to any agreement, service, or exchange that happens between members.

2. Your account

You must provide accurate information and are responsible for activity under your account. You must verify your email before posting content or messaging other members.

3. Conduct

Don't post false, illegal, or harassing content. Don't use another person's identity or email address. Don't attempt to circumvent rate limits, spam other members, or scrape the platform. Neighborhood admins may remove content or members, and we may suspend accounts, at our discretion.

4. Transactions between members

NeighborHub is a place to find and arrange skills, services, needs, and cross-market requests — it is not a marketplace, escrow service, or payment processor. We do not process, hold, guarantee, or mediate any payment, and we are not a party to any transaction, agreement, service, or exchange arranged between members, whether paid, bartered, or free.

Any price, payment method, delivery, quality, timing, or other term of such a transaction is negotiated and agreed entirely between the members involved, at their own risk. We do not verify that a listed price will be honored, that a service will be performed, that goods exchanged will match their description, or that either party will follow through at all.

To the fullest extent permitted by law, NeighborHub and its operators disclaim all liability for any loss, damage, dispute, fraud, or other harm arising from or related to a transaction between members — including but not limited to non-payment, non-delivery, misrepresentation, property damage, or personal injury. If a transaction goes wrong, the dispute is between the members involved; we encourage using the in-app reporting feature to flag bad actors, but we are not obligated to resolve, refund, or otherwise intervene in the underlying transaction.

Use good judgment: meet in public places when appropriate, confirm what you're agreeing to before paying or delivering anything, and never send payment card or bank details through the platform's messaging.

5. Content

You retain ownership of what you post, but grant us a license to display it on the platform. We may remove content that violates these terms or is reported and found to violate them.

6. No warranty

The platform is provided "as is" without warranty of any kind. We are not liable for interactions, disputes, or losses arising between members.

7. Changes

We may update these terms. Continued use after a change means you accept the updated terms.